Holidays in the "imperial jewel"
Here you will find some information about your stay with us at the "Kaiserjuwel".
Departure
We ask you to vacate your room by 11.00 am.
Arrival
You can move into your room from 3.00 pm.
Bathrobes
Are provided for each adult in the room, if this is not the case, please request them at reception. (Bathrobes are free of charge)
Beauty area
Please make appointments for massages, cosmetics and all treatments at reception. The costs for various treatments are to be paid at reception.
Payment
Cash, EC card or credit card.
Meal times
Breakfast: 07.30 am to 10.30 am
Dinner: 6.00 pm to 8.00 pm
Dinner: 6.00 pm to 8.00 pm
E-fuelling
There are two e-charging stations available. Registration at the reception.
Drinks
To be paid directly in the restaurant in cash or with EC, Visa or Master.
Golf cars
Available for hire
Indoor swimming pool
Is accessible from 06.00 am to 10.00 pm Bath towels are available in the sauna village. We ask you to use the bath towels in the indoor pool sparingly.
Tea and coffee in the indoor pool for our early risers is available from 07.00 to 10.00 and is free of charge.
Tea and coffee in the indoor pool for our early risers is available from 07.00 to 10.00 and is free of charge.
Hotel bar
Our hotel bar is open daily from 12.00 noon to 11.00 pm. We offer cakes and snacks from 2.00 pm to 5.00 pm.
Dogs
Are allowed in the hotel. Price € 20,-- per day. Dogs are welcome to eat at the Almdörf'l.
Krups Nespresso coffee machine
If you do not have any coffee capsules with you, you are welcome to buy them from us at reception.
Tap water
A "true luxury". The best "Kaiser water" flows throughout the resort and its excellent quality is regularly checked. Do something good for your health and drink from our free water, which flows from every tap throughout the hotel.
Night's rest
From 10.00 pm we ask you to be considerate of your room neighbours. Please switch the TV set to room volume.
Solarium
The chips for the solarium are available at reception. We charge € 12 for 20 minutes.
Outdoor swimming pool
The heated swimming pool is open from mid-May to mid-October.
The swimming pool can be used at any time. Our service staff also serve by the pool!
The swimming pool can be used at any time. Our service staff also serve by the pool!
Kaiserjuwel infinity sky pool
From 16 years
Is open from 07.00 am to 20.00 pm
Children are allowed from 09.00 to 12.00
Is open from 07.00 am to 20.00 pm
Children are allowed from 09.00 to 12.00
Sauna village
All wellness facilities in the sauna village are open from 12 noon to 7 pm.
Sky sauna: Open from 16 years from 12.00 noon to 7.00 pm.
Saunas (Kaiserjuwel) Openfrom 16 years from 12.00 noon to 8.00 pm.
Sky sauna: Open from 16 years from 12.00 noon to 7.00 pm.
Saunas (Kaiserjuwel) Openfrom 16 years from 12.00 noon to 8.00 pm.
Newspapers
The daily newspaper and Kronenzeitung as well as magazines are available for free at reception.
Room
All our rooms are non-smoking rooms. We ask our smokers to smoke on the balcony or terrace. Room cleaning on your departure. We are happy to clean your suite on request, price € 25,--. Rubbish disposal on Tuesdays and Fridays. There is a cleaning room with cleaning utensils in the fitness centre.
Room towels
For the sake of the environment, we change the towels and bath towels twice a week, on Tuesdays and Fridays.
E-bikes
Are available for hire at reception
Underground car park
per day we charge 10,00
Culinary delights
You can book breakfast and dinner daily on site as you wish.